Cookie Policy

Last updated: 1 April 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2. How We Use Cookies

Greenstar Solar uses cookies to:

  • Remember your cookie consent preferences
  • Enable our chat widget to function properly
  • Improve website performance and user experience
  • Understand how visitors use our website

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be disabled.

Cookie: cookie-consent

Purpose: Stores your cookie preferences

Duration: 365 days

Functional Cookies

These cookies enable enhanced functionality like our chat widget.

Service: VAPI Chat Widget

Purpose: Remembers your chat sessions and preferences

Duration: Session (deleted when you close your browser)

Performance Cookies

These cookies help us understand how visitors interact with our website.

Service: Vercel Analytics (if enabled)

Purpose: Anonymous usage statistics

Duration: Varies

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages:

  • VAPI AI: Powers our chat widget and may set cookies to maintain conversation state
  • Vercel: Our hosting provider may set cookies for analytics and performance monitoring

These third parties have their own privacy policies. We recommend reviewing:

5. Managing Cookies

You can control and manage cookies in several ways:

5.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner. You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences

5.2 Browser Settings

Most browsers allow you to control cookies through their settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit:

5.3 Browser-Specific Instructions

Google Chrome: Settings → Privacy and Security → Cookies and other site data

Firefox: Settings → Privacy & Security → Cookies and Site Data

Safari: Preferences → Privacy → Manage Website Data

Edge: Settings → Cookies and site permissions

6. Impact of Blocking Cookies

Blocking cookies may impact your experience on our website:

  • The chat widget may not function properly
  • You may need to re-enter preferences on each visit
  • Some features may not work as intended

Note: Blocking cookies will not prevent you from viewing our website content or submitting contact forms.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page.

8. Contact Us

If you have any questions about our use of cookies, please contact us:

Email: info@greenstarsolar.co.uk

Phone: 023 8212 3763

For more information about how we handle your personal data, please see our Privacy Policy.

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